The CallTeam buying desk / CRM replacement
Compare Salesforce competitors on price, daily sales work and the cost of switching. Choose a CRM your team can use and afford to maintain.
Salesforce · Pipedrive · HubSpot · Close · Zoho CRM · Freshsales · monday CRM · Microsoft Dynamics 365 · Copper
CallTeam's quick verdict: Start with Pipedrive for a straightforward pipeline, Close for a team built around calling, or Zoho CRM for lower-cost configuration. Salesforce earns its place when complex workflows, access controls and integrations justify the cost of running it.
Prices and features checked 10 November 2026. Official sources are linked with the comparisons.
01 / Find a workable replacement
Selected sales plans, priced in USD per user/month with annual billing. Tax is additional.
| CRM / selected plan | Annual monthly rate | Good fit | Cost or limit to check |
|---|---|---|---|
| PipedriveGrowth | $39per user/month, annual billing | Clear pipeline and follow-up | Include a separate calling tool if needed. |
| CloseGrowth | $99per user/month, annual billing | Reps who call and follow up | Calls and numbers extra; Scale for predictive. |
| HubSpot Sales HubProfessional | $90per user/month, annual billing | Sales and marketing sharing context | $1,500 required onboarding; other hubs cost extra. |
| Zoho CRMProfessional | $23per user/month, annual billing | Configurable sales processes on a tighter budget | Check the edition needed for advanced controls. |
| FreshsalesPro | $39per user/month, annual billing | Sequences and territory management | Sequences start on Pro; advanced controls need Enterprise. |
| monday CRMStandard | $17per user/month, annual billing | Visual workflows and team handoffs | Three-seat minimum and seat groups; 250 automations/month. |
| Microsoft Dynamics 365 SalesEnterprise | $105per user/month, annual billing | A configurable CRM around Microsoft | Budget configuration and administration. |
| CopperProfessional | $59per user/month, annual billing | Relationship-driven sales in Google Workspace | 15,000 contacts; email series need Business. |
02 / Know the commitment
Choose the edition that covers your workflows before comparing costs.
| Salesforce plan | Per user / month | Billing | 5 users / year |
|---|---|---|---|
| Starter Suite | $25 | Monthly or annual | $1,500 |
| Pro Suite | $100 | Annual | $6,000 |
| Core | $195 | Annual | $11,700 |
| Advanced | $395 | Annual | $23,700 |
| Max | $550 | Annual | $33,000 |
Salesforce current plans and edition changes ↗
The current names are Core, Advanced and Max, replacing Enterprise, Unlimited and Agentforce 1. Starter is available monthly or annually; the other listed rates require annual billing.
| Selected plan | 1 user | 3 users | 5 users |
|---|---|---|---|
| Salesforce Core | $2,340 | $7,020 | $11,700 |
| Pipedrive Growth | $468 | $1,404 | $2,340 |
| Close Growth | $1,188 | $3,564 | $5,940 |
| HubSpot Sales Hub Professional | $2,580 | $4,740 | $6,900 |
| Zoho CRM Professional | $276 | $828 | $1,380 |
| Freshsales Pro | $468 | $1,404 | $2,340 |
| monday CRM Standard | $6123 paid seats | $612 | $1,020 |
| Microsoft Dynamics 365 Sales Enterprise | $1,260 | $3,780 | $6,300 |
| Copper Professional | $708 | $2,124 | $3,540 |
Totals use the annual rates above × paid seats × 12. HubSpot includes $1,500 onboarding. monday’s one-user total buys its minimum three seats. Other setup, migration, usage and optional products are additional.
Sales Engagement is listed at $50/user/month, billed annually, when purchased separately. Adding it for five Core users takes the licence subtotal from $11,700 to $14,700 a year.
Premier Success is already included in Core, Advanced and Max. Pay for an add-on only when your edition leaves a real gap.
Get setup and ongoing administration priced separately. Include data mapping, integrations, reports, permissions and training.
Salesforce publishes no fixed implementation price. Get a quote for your setup.
Need help working the leads already in your CRM? CallTeam can make the calls, qualify interest and handle follow-up while your team focuses on sales conversations.
Talk to CallTeam ↗03 / Decide before moving
A recognised name is a poor reason to take on a system your team does not need.
If you mainly need a pipeline and reliable follow-up, start with a simpler CRM. Keep Salesforce when its depth solves problems you actually have.
04 / The CallTeam verdicts
Choose a shortlist around the work your reps need to finish every day.
Clear pipeline and follow-up
Growth: USD $39/user/month, billed annually.
Pipeline views, email sync and automated follow-ups cover the daily work of many sales teams.
A separate calling tool may still be needed. More detailed permissions and customisation can push you into a higher tier.
Reps who call and follow up
Growth: USD $99/user/month, billed annually.
Growth puts a power dialer, email and follow-up workflows beside the customer record. Reps can work through their list without moving between a CRM and a separate dialer.
Calls, SMS, phone numbers and some AI use cost extra. Predictive dialing and more advanced controls require Scale.
Sales and marketing sharing context
Professional: USD $90/user/month, billed annually.
Sales sequences and a shared customer record keep sales and marketing activity together.
Professional has a $1,500 required onboarding fee. Other hubs add subscriptions. Paying Professional monthly still comes with an annual commitment.
Configurable sales processes on a tighter budget
Professional: USD $23/user/month, billed annually.
Process automation, inventory features and customisation give Professional a broad set of capabilities for the price. Higher tiers add more advanced controls.
Someone still needs to configure the system and keep the data organised. Check the edition needed for territory management and permissions before comparing costs.
Sequences and territory management
Pro: USD $39/user/month, billed annually.
Pro includes sales sequences, contact scoring and territory management. The plan suits teams that need organised follow-up without building a heavily customised system.
The $9 Growth headline does not include Pro’s sequences. Custom modules, field-level permissions and a sandbox sit in Enterprise.
Visual workflows and team handoffs
Standard: USD $17/user/month, billed annually.
Flexible boards make deal progress and team handoffs easy to follow. Standard has a low annual seat price, with a three-seat minimum.
There is a three-seat minimum and seats are sold in groups. Standard includes 250 custom automations per month; a busy process can outgrow that allowance.
A configurable CRM around Microsoft
Enterprise: USD $105/user/month, billed annually.
Microsoft 365 integration and advanced customisation make it a credible alternative for businesses that need a substantial sales platform.
Configuration, integrations and administration still take work. Some agent capabilities bring Azure or usage-credit costs.
Relationship-driven sales in Google Workspace
Professional: USD $59/user/month, billed annually.
Copper keeps relationship and pipeline work close to Gmail and Google Workspace. Professional adds workflows, bulk email, reporting and integrations.
Professional has a 15,000-contact limit. Email series and unlimited contacts require Business at $99 per seat/month on annual billing.
05 / Price the move
A cheaper subscription is only part of the switching decision.
06 / Free buying resource
Copy these into your next CRM demo, renewal discussion or migration brief.
1. Which Salesforce fields, workflows, permissions and reports must the replacement support? 2. Can we move accounts, contacts, deals, notes, activities and their relationships? 3. What will seats, setup, integrations, calling and ongoing support cost in year one? 4. Can a rep complete a real call, follow-up and handoff in the trial? 5. Who owns the migration, checks the imported records and approves the cutover?
07 / Direct answers
Pipedrive is a strong shortlist for a straightforward pipeline, Close for calling-led sales, and Zoho CRM for lower-cost customisation. HubSpot fits teams joining sales and marketing. The best choice depends on the workflows and controls you need to keep.
Salesforce earns its price when you need complex permissions, integrations and workflows, with someone responsible for the setup. For calling leads, following up and tracking deals, start with a simpler CRM.
Yes. The selected Zoho, monday, Pipedrive and Freshsales plans have lower annual seat prices than Salesforce Core. Salesforce also offers a $25 Starter plan. Compare the features you need and include setup, integrations and usage in the budget.
Five HubSpot Sales Hub Professional seats cost $6,900 in year one at the annual rate, including required onboarding. Five Salesforce Core seats cost $11,700 before setup and extras. Compare the required features and any additional HubSpot subscriptions.
Close Growth includes a power dialer and follow-up workflows. Calls and numbers cost extra. If your current CRM works well, adding a compatible dialer may be easier than replacing the CRM.
There is no single migration price. Get a quote covering data export and mapping, activities, custom fields, integrations, permissions, training and the transition period. Add those costs to the new subscription before deciding.
Salesforce’s current pricing page says Core replaces Enterprise, Advanced replaces Unlimited and Max replaces Agentforce 1. Check the edition and terms on your own renewal quote.
Keep accounts, contacts, leads, opportunities, notes, activities, attachments and the IDs that connect them. Confirm which records the replacement can import, and check a sample before moving the full database.
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