CallTeam researches your target accounts, reaches decision-makers, follows up, qualifies interest, and books meetings with useful context.
Your salespeople focus on the conversations and deals they can close. We manage the prospecting work that gets them there.
FEEDBACK THAT IMPROVES THE CAMPAIGNBuyer needs · objections · referrals · timing
Each campaign starts with a specific offer and buyer. Here is what that work produced in two different markets.
Focused targeting and calling connected a complex real estate data platform to buyers with a relevant use case.
The conversation connected security to production uptime, recovery, and the manufacturer's current situation.
These are individual campaign results, with the timeframes shown. Your results depend on the market, offer, qualification standard, and sales follow-through.
Outsourced SDR and BDR services give your company a managed team for finding, reaching, and qualifying potential buyers. CallTeam runs the agreed work before the sales meeting. Your team owns discovery, proposals, negotiation, and closing.
SDR work can cover outbound prospects or incoming leads: research, outreach, response handling, follow-up, qualification, and scheduling.
BDR work often focuses on new-business outbound: choose suitable companies, find the right people, introduce the offer, and build interest.
Titles vary by company and the responsibilities overlap. We agree exactly what your campaign needs, who owns it, and what makes a meeting qualified.
Looking specifically for booked meetings? See B2B appointment setting. Need someone to work incoming inquiries? Read our inbound lead follow-up guide.
Waiting for referrals leaves good-fit companies outside your pipeline. BDR outsourcing creates a deliberate route into new accounts, buyer groups, or markets.
We turn your offer into a reason to talk, identify the relevant decision-makers, and follow up on what the conversation reveals. A referral, a timing signal, or an objection becomes a next action.
Expanding into the United States? We can scope a focused market-entry campaign around the buyers you need to reach.
Choose the accountIndustry, company size, location, fit, and clear exclusions.
Find the right buyerRelevant responsibilities, decision roles, and available contact data.
Earn the conversationA relevant opening, human calling, useful questions, and persistent follow-up.
Agree the next stepQualify the business reason and give your sales team the context.
You should know what happens before, during, and after the calls. We agree the audience, message, systems, and qualification standard before execution.
Define the buyer's problem, your proof, approved claims, objections, and reason to act.
Confirm accounts, contacts, talk track, follow-up, qualification, CRM fields, and calendars.
Call, listen, handle responses and referrals, and follow up through agreed channels.
Confirm fit and purpose, schedule the meeting, and pass useful notes to your team.
Review response patterns, data quality, buyer language, and opportunities to improve.
The agreed research, list work, calling, follow-up, response handling, qualification, scheduling, reporting, and campaign improvements.
The offer, pricing, product knowledge, approved proof, key campaign decisions, sales availability, and the work required to close.
Your salespeople need the business reason behind a meeting. We agree the qualification questions and handoff fields so they can prepare a focused conversation.
Notes and outcomes move through the agreed CRM or reporting workflow. Meeting confirmation, follow-up, and no-show recovery keep the next action visible.
See our practical qualification standard and SDR-to-sales handoff guide.
An internal SDR can be the right investment. The decision includes management, training, data, systems, and daily follow-through alongside the hire.
| Model | What you get | What you manage |
|---|---|---|
| CallTeam outsourced SDR / BDR | A managed campaign covering agreed targeting, execution, qualification, meetings, and reporting. | Offer, proof, approvals, sales availability, discovery, proposals, and closing. |
| Internal SDR team | Employees who can build deep product knowledge and take on wider internal responsibilities. | Recruiting, compensation, onboarding, data, tools, coaching, management, and continuity. |
| Freelance caller | Flexible calling capacity for a defined task or temporary project. | The strategy, list, talk track, qualification rules, supervision, and handoff process. |
| Software tools | Data, sequencing, dialling, automation, and workflow support. | The people, campaign decisions, conversations, responses, qualification, and daily work. |
Weighing a hire against outsourcing? Read our outsourced SDR versus in-house comparison.
For a clear B2B offer, defined market, target accounts or contacts ready to activate, CRM and calendar access, and a sales team ready for meetings.
Most programs begin with an initial three-month engagement.
See the full pricing and scope →Campaign assessment, market alignment, call strategy, scripts, human calling, follow-up, qualification, scheduling, meeting confirmation, no-show recovery, CRM handoff, weekly reporting, and ongoing improvement.
Fresh prospect research, data licensing, validation, list volume, additional markets, greater calling capacity, deeper qualification, and more complex CRM or reporting needs.
The starting rate assumes your target accounts or contact data are ready. We confirm the workload and final price before work begins.
You can close good opportunities, but prospecting, list work, and follow-up compete with everything else.
Your offer needs the right buyer, a clear business reason, thoughtful qualification, and a useful handoff.
You want real buyer feedback before committing to a larger internal sales development team.
We need a definable buyer, credible proof, timely approvals, and people available for meetings. If those foundations are missing, we should address them before starting outreach.
Reporting should help you make a decision. We connect the daily work to buyer responses, accepted meetings, and the next campaign adjustment.
Usable records, relevant roles, reachable contacts, referrals, and account fit.
Live conversations, objections, business needs, timing signals, and follow-up reasons.
Agreed criteria, qualification notes, attendance, clear next steps, and your team's feedback.
Opportunity updates from your team, segment performance, and movement through your sales process.
Technology can support research, data organization, account priorities, and call preparation. People listen, handle objections, qualify interest, and agree the next step. Explore our AI lead generation services for deeper account intelligence.
Outsourced SDR services give a company a managed sales development function. CallTeam handles agreed targeting, research, calling, follow-up, qualification, meeting scheduling, CRM handoff, and reporting. Your team owns discovery, proposals, negotiation, and closing.
Outsourced BDR services focus on finding and developing new business opportunities. CallTeam identifies suitable companies and buyers, opens outbound conversations, follows up, qualifies the response, and arranges an agreed next step with your sales team.
SDR means sales development representative. BDR means business development representative. Companies use the titles differently: SDR can cover inbound or outbound development, while BDR often refers to new-business outbound prospecting. Responsibilities overlap, so CallTeam defines the work and meeting standard before launch.
Appointment setting focuses on earning and scheduling qualified sales meetings. SDR outsourcing covers the work around that outcome too: target-account preparation, outreach, response handling, follow-up, qualification, CRM workflow, reporting, and campaign improvement.
CallTeam managed outbound programs start at US$4,000 per month for a campaign-ready company with a clear offer, defined market, target accounts or contacts ready to activate, CRM and calendar access, and a sales team ready for meetings. Fresh prospect research, data, additional markets, and expanded capacity are priced into the final scope.
The US$4,000 starting program assumes target accounts or contact data are ready to activate. CallTeam can build or refine a prospect list when needed. Research, data licensing, validation, and list volume are priced into the final scope.
CallTeam manages the agreed daily execution, follow-up, qualification, reporting, and improvement. Your team approves the offer, claims, proof, talk track, qualification questions, and meeting standard. You also provide sales availability and handle opportunities after handoff.
We agree the standard before launch. It can include company fit, buyer role, business need, current approach, interest, timing, decision process, and a clear purpose for the next conversation. The buyer must understand and accept that next step.
Yes, with agreed access, permissions, fields, and operating rules. We confirm how records, outcomes, notes, and next actions reach your team before launch. If direct CRM access is unsuitable, we agree another structured reporting and handoff process.
CallTeam is calling-led. Live conversations help establish fit, objections, referrals, timing, and interest. Approved email follow-up and other agreed channels can support the campaign. The channel mix, infrastructure, permissions, and boundaries are defined in the scope.
People handle CallTeam sales conversations, objections, qualification, and next-step agreement. AI can assist with account research, data organization, priorities, call preparation, and note structure. Human judgment stays central to the conversation.
The launch date depends on the readiness of your offer, audience, contact data, approvals, systems, and calendars. We review those inputs and agree a launch plan before execution. Research or workflow setup can add preparation time.
Most CallTeam managed outbound programs begin with an initial three-month engagement. That allows time to launch, learn from buyer conversations, refine the campaign, and assess meaningful results. The scope and terms are agreed before work begins.
Reporting is agreed for the engagement and connects activity to conversations, qualification, meetings, follow-up, and market feedback. Weekly reporting is included in the starting managed program. Opportunity updates from your sales team help show what happens after the handoff.
CallTeam supports B2B companies in Canada, the United States, and international markets. Relevant engagements include SaaS, technology, cybersecurity, financial services, professional services, and market expansion. Each campaign is scoped around its offer, target buyers, geography, and qualification needs.
Yes, an agreed engagement can work with inbound inquiries, event lists, dormant opportunities, or existing CRM contacts as well as new target accounts. We define the response workflow, priority, qualification, and handoff for that audience before launch.
An internal team can be a better fit when you have a proven playbook, dedicated sales development leadership, enough ongoing work, and the ability to recruit, train, equip, and coach the team. Outsourcing fits companies that want the agreed front-end sales work managed externally.
Book a strategy call and tell us what you sell, who buys it, where you want to grow, and what sales development work needs support. CallTeam reviews your market, data, qualification standard, systems, and sales capacity, then recommends the scope.
Tell us what you sell, who you need to reach, and where prospecting is slowing you down. Let’s work out how CallTeam can help you move forward.
Book a Free Strategy CallNeed more leads, more calls, more booked appointments, better sales execution, or a stronger pipeline system? Send a message and we will get back to you.