The CallTeam buying desk / Sales engagement software
Both organise sales follow-up across email, calls and tasks. Compare the useful features, extra charges and simpler options before committing your team.
Outreach · Salesloft · Apollo · Close · lemlist
CallTeam's quick verdict: Choose Outreach when sequences, coaching and deal management will all get used. Salesloft suits teams working from shared cadences and daily task priorities. For basic calling and follow-up, skip both and compare Apollo, Close or lemlist.
Prices and features checked 10 November 2026. Official sources are linked with the comparisons.
01 / The useful differences
Compare the workflow, CRM connection and features included in the package you would buy.
| Buying question | Outreach | Salesloft |
|---|---|---|
| Email and call sequences | Start with Amplify Core for multichannel sequences. Plus adds the broader coaching and deal tools. | Cadence combines email, phone and other tasks. Rhythm helps reps prioritise their work. |
| Calling inside the platform | Voice access is included. Minutes and numbers have separate charges. Native sequential dialing works through call tasks. | The Dialer is an add-on. A phone step in a cadence does not include the calling subscription. |
| Conversation intelligence | Essentials focuses on coaching and deal insight. Choose Plus to combine that with Core’s sequencing. | New implementations use Clari Copilot. Both subscriptions and the integration entitlement must be in the contract. |
| Forecasting | Amplify Pro includes forecasting. | Forecasting is an add-on. |
Outreach packages ↗ · Salesloft packages ↗ · Salesloft Cadence ↗ · Outreach sequential dialing ↗
Salesloft’s package information is inconsistent. It lists Advanced and Elite, while an FAQ on the same page still mentions Premier. The written quote needs to settle what you get.
Salesloft documents two-way sync for people, accounts and opportunities, with activity logging into HubSpot. Outreach uses HubSpot Data Sync for contacts; its email logging runs from Outreach to HubSpot.
For deeper record sync, try Salesloft first. Test a reply, company change and opportunity update.
Salesloft HubSpot sync ↗ · Outreach and HubSpot ↗ · Outreach contact sync ↗
Both vendors document Salesforce and Microsoft Dynamics connections. Permissions, field mappings and sync rules need an owner.
Salesloft’s Deals feature requires Salesforce. HubSpot and Dynamics buyers should leave it out of their value comparison.
02 / Pricing and extra charges
Neither publishes a complete platform seat price. Buyers should be able to check a starting price without a sales call. These published charges cover extras, before tax.
| Cost to compare | Outreach | Salesloft |
|---|---|---|
| Base subscription | No public per-seat rate. | No public per-seat rate. |
| US and Canada calling | US Standard: $10/user/month Includes 1,000 minutes and one US/Canada number. US Premium: $20/user/month Unlimited minutes under reasonable-use terms, plus one number. | Unlimited Calling module: Quote required North America covers +1 destinations. Extra destinations and fair-use overages can add charges. |
| AI and agent usage | Published pay-as-you-go overage: $1.40/credit | Account Agent and Coaching Agent are add-ons with separate prices and usage allowances. |
| Local numbers | The named US plans include one local number per user. Ask for the rate for additional numbers. | LocalDial: $1 to provision + $1/month per number Unlimited LocalDial U.S. excludes Canadian and international numbers. |
| Setup and additional products | Price the CRM configuration, training, extra connectors and support you need. | Include implementation and any Clari Copilot subscription required for your coaching setup. |
Outreach’s rate pages show dollar signs without naming the currency. Confirm currency in its quote. Salesloft’s standard terms default to USD unless the order or invoice says otherwise.
Outreach Voice rates ↗ · Outreach AI overage rate ↗ · Salesloft Dialer rates ↗ · Salesloft billing terms ↗
At the published overage rate, another 1,000 credits costs $1,400. Outreach says consumption continues after prepaid credits run out and bills the overage monthly.
Admin permissions and usage alerts need attention. There is no hard per-user credit cap in the documented controls.
Its fair-use threshold is pooled at 3,000 minutes per licensed user/month. Five licensed users share 15,000 minutes. Exceeding the threshold in two months within a rolling year can trigger extra charges.
Get the excess-usage rate and destination coverage with the calling quote.
For new implementations from July 2026, Salesloft’s conversation intelligence requires both Salesloft and Clari Copilot subscriptions, with the integration in the contract. Confirm whether your commercial quote bundles that cost.
03 / The CallTeam verdict
Here is where we would spend the money, and where we would keep it.
Outreach
Outreach makes sense when reps run sequences and managers use coaching, deal reviews or forecasts every week. Skip it if nobody will own the setup and AI budget. Those features need someone to manage them.
Salesloft
Salesloft fits a team that works from shared cadences and reviews rep activity. Reject an expensive bundle when the extra coaching and management tools will sit unused. Size alone does not make that spend sensible.
Choose a simpler tool
If a cheaper tool handles your calls, follow-ups and CRM updates, choose it. Make the expensive platform show what the extra money buys. A longer feature list is a weak reason to pay more.
Keep your current system
If the CRM is organised but call tasks sit untouched, fix who makes the calls and handles follow-up. More software will not clear that queue. Bring in calling support when the team lacks the time or people.
Already have leads and an email sequence? Hire CallTeam to make the calls, handle follow-up and book qualified meetings alongside your campaign.
Talk to CallTeam ↗04 / A useful price reference
USD base subscriptions on annual billing. The first three columns show monthly equivalents. Calling usage, data, email accounts and optional features can add cost.
| Plan | 1 user / month | 3 users / month | 5 users / month | 5 users / year |
|---|---|---|---|---|
| Apollo Professional | $79 | $237 | $395 | $4,740 |
| Close Growth | $99 | $297 | $495 | $5,940 |
| lemlist Multichannel | $87 | $261 | $435 | $5,220 |
Apollo pricing ↗ · Close pricing ↗ · lemlist pricing ↗
Professional combines contact data with sequences and calling tools. Data credits and advanced dialing affect the full cost.
Our verdict: start here if you need leads and outreach together. If a sample misses your buyers’ phone numbers, add a better data source or choose another provider.
Compare Apollo and other data options →Growth includes workflows and a power dialer. Calls and phone numbers add usage charges. Predictive dialing and live coaching sit in Scale.
Our verdict: choose Growth for CRM-led calling. Leave Scale alone unless you will use its extra controls, predictive dialer or live coaching.
Compare outbound CRM options →Multichannel includes five email senders per user and an in-app dialer. Data enrichment and channel add-ons can increase the bill.
Our verdict: buy it for campaigns that use several channels. For email alone, skip Multichannel and compare the Email plan.
Compare email software and limits →If the problem is a slow calling queue, compare dedicated dialers. Test callbacks, voicemail and switchboards before paying for parallel calling.
A rep working a short, researched account list needs time to listen and take useful notes between calls.
Compare dedicated cold calling dialers →05 / Make the demo prove something
Use a test contact you control. Ask each vendor to run the same short sequence in the package it has quoted.
Check that the reply reaches the right rep and the next automated email stops. Show the team how to handle a referral or a request to stop contact.
Use a call task, record the outcome and set a follow-up time. The next rep should see who answered, what was said and what to do next.
Confirm the owner, notes and next action arrive without duplicates. Ask the manager to find the call and review it using only the features in the quote.
Export a small sample of contacts, activity history, sequences and recordings first. Check what the replacement can import and which rules need rebuilding before moving the team.
06 / Free buying resource
Copy these into an email. Reuse them for a new purchase, an upgrade or a renewal.
1. What is the total first-year price for our reps and managers, including minimum seats, setup, required products and taxes? 2. Which calling destinations, minutes and numbers are included? What triggers extra charges? 3. Which AI actions use credits, when do credits reset, and what can keep spending after the allowance runs out? 4. Can you show our CRM receiving a reply, call outcome and callback, with the right owner and no duplicate record? 5. What can we export when we leave, what notice is required, and how can the price change at renewal?
07 / Direct answers
For sequences plus broader deal management, start with Outreach. For shared cadences and daily rep priorities, start with Salesloft. Choose the one that handles your campaign and CRM handoff well at a cost you can justify.
Both require a quote for the platform subscription. Add calling, AI usage, setup and any extra products to compare the full cost. Their published calling charges cover only part of the bill.
They are sales engagement platforms that work alongside a CRM. They organise outreach and follow-up, with additional coaching and sales-management features. Compare the record ownership, pipeline and reporting your CRM already handles before adding either.
Outreach includes Voice access and charges for calling usage or subscriptions. Salesloft sells Dialer access as an add-on. Ask for the countries, number allowance and call method in the proposed package.
Start with Salesloft if you need two-way sync for people, accounts and opportunities. Outreach’s HubSpot integration focuses on contact sync and one-way email logging. Test the records and fields your team needs before signing.
Yes, for teams whose main needs are prospect data, sequences and calling. Check the required CRM controls and coaching before moving. Phone-data credits and advanced dialing can add to the subscription.
A small team with a simple calling queue and email follow-up can usually start with less software. Choose Outreach or Salesloft when shared processes and management tools solve a specific problem worth paying for.
Yes. We can agree a calling campaign around your target accounts, follow-up and qualification needs. Before launch, we set how outcomes and next steps reach your team so calls and emails stay coordinated.
Put your leads to work
We can prepare the calling campaign, reach the right people, qualify interest and book meetings. Bring your target market and current follow-up process. We’ll work out where calling support fits.
Use a free script and check your opening before you dial.
Choose a B2B script by industry or situation. Adapt the opening, questions and replies to your buyer.
Browse free cold calling scripts → Free script checkerPaste your draft, review the wording and edit an opening you can practise. No email required.
Check my cold call opening →Tell us about your business and we’ll discuss how we can help.